Accessibility Statement for Continuity Intelligence

    Last reviewed 21 October 2026

    Download the Accessibility Conformance Report (PDF, 300 KB)

    Continuity Intelligence is committed to making its platform usable by everyone, including people who use assistive technology. We treat accessibility as part of product quality, not a one-off project.

    Scope

    This statement covers:

    • The Continuity Intelligence web application
    • Our public website
    • Our help documentation

    It does not cover content uploaded or authored by customers, or third-party services linked from the product.

    Conformance status

    We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. WCAG 2.2 AA also covers the WCAG 2.0 and 2.1 Level AA criteria referenced by U.S. Section 508 and the ADA Title II rule.

    Continuity Intelligence is partially conformant with WCAG 2.2 Level AA. Our October 2026 evaluation of the web application found 24 criteria fully met, 17 partially met, 1 not met (status messages are not announced to screen readers) and 14 not applicable. Our Accessibility Conformance Report (ACR), prepared on the ITI VPAT 2.5 template, is available on request from hello@continuityintelligence.com.

    • Fully conformant means the product meets every Level A and AA criterion without exception.
    • Partially conformant means some parts of the product do not fully meet the standard, and the exceptions are listed below.

    Known limitations

    We are aware of the following issues and are working to fix them.

    Known limitations as of October 2026
    AreaIssueWorkaroundStatus
    AreaStatus messagesIssueConfirmations such as “Approved” and search result counts are not announced to screen readersWorkaroundThe result is shown on screen; re-read the pageStatusPlanned for February 2027
    AreaSmall textIssueSection labels, timestamps and metadata use light gray text below the required contrastWorkaroundBrowser zoom or high-contrast modeStatusPlanned for February 2027
    AreaDialogsIssueKeyboard focus does not move into the Add source dialog and Escape does not close itWorkaroundUse the Cancel buttonStatusPlanned for February 2027
    AreaAlert and library rowsIssueEach row acts as one button that contains other links and buttons, so screen readers may not expose the inner controls reliablyWorkaroundExpand the row; the action buttons are reachable with TabStatusPlanned for February 2027
    AreaSearch and comment fieldsIssueNo visible label or focus outlineWorkaroundPlaceholder text describes the fieldStatusPlanned for February 2027
    AreaDrift trend chartIssueValues are not available to screen readers and series differ by color onlyWorkaroundThe totals under the chart and the Scan history page give the same dataStatusPlanned for February 2027
    AreaZoom and small screensIssueAt 200% zoom some panels clip text; at 320 px some views scroll sidewaysWorkaroundUse 150% zoom or the desktop layoutStatusPlanned for February 2027
    AreaSmall targetsIssue“Open article” icon links in alert rows are smaller than 24 pxWorkaroundExpand the alert and use the Open lesson linkStatusPlanned for February 2027
    AreaReview actionsIssueApprove, Reject and Auto fix apply immediately without a confirmation stepWorkaroundUse Restore to revertStatusUnder review

    Measures we take

    • Accessibility is part of our design reviews, definition of done and release checklist.
    • Automated accessibility checks (axe-core) run on every pull request.
    • Manual testing with screen readers and keyboard-only navigation before each major release.
    • Accessibility training for designers, engineers and support staff.
    • An annual review of this statement and of our Accessibility Conformance Report.

    Compatibility

    Continuity Intelligence is designed to work with the current and previous major version of Chrome, Firefox, Safari and Edge, with browser zoom up to 400%, and with the following assistive technologies:

    • NVDA and JAWS with Chrome and Firefox on Windows
    • VoiceOver with Safari on macOS and iOS
    • TalkBack with Chrome on Android
    • Windows Magnifier and ZoomText

    The application relies on HTML, WAI-ARIA, CSS and JavaScript. These technologies must be enabled in the browser.

    Assessment approach

    Continuity Intelligence assessed the accessibility of the platform by self-evaluation in October 2026: an automated scan with axe-core across 12 views at desktop and 320 px widths, plus manual keyboard, zoom, text-spacing and accessibility-tree review of every WCAG 2.2 Level A and AA criterion.

    Feedback and contact

    We welcome feedback on the accessibility of Continuity Intelligence. If you encounter a barrier, please tell us:

    We aim to respond within 5 business days. If the issue blocks you from completing a task, we will offer an alternative way to do it, such as completing the task with you by email or phone.

    Escalation

    If you are not satisfied with our response, reply to the same address with “Escalation” in the subject line and your message will be routed to our leadership team. Federal customers can also contact their agency Section 508 coordinator.

    Legal and standards references

    • Section 508 of the Rehabilitation Act (29 U.S.C. 794d) and the Revised 508 Standards (36 CFR Part 1194)
    • Americans with Disabilities Act (ADA), including the Title II web accessibility rule (WCAG 2.1 AA)
    • WCAG 2.2, W3C Recommendation, 5 October 2023

    This statement was created on 21 October 2026 using the W3C accessibility statement structure. It was last reviewed on 21 October 2026. We review it at least twice a year and after every major release.